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Use the Request Form to request books by call number and title.

Selected Web sites for "Communication" are listed at the bottom of the page.

Jump to other topics:  Action, Boards, Communication, Conservation, Fund-Raising, Structure, Volunteers and Tax Status.

Communication
   
201536                          

Angelica, Marion Peters. Resolving Conflict in Nonprofit Organizations: The Leader's Guide to Finding Constructive Solutions. St. Paul, Minn.: Amherst H. Wilder Foundation, 1999.

Winner of the Terry McAdam Book Award from the Alliance of Nonprofit Management, this practical guide walks managers through an eight-step process for resolving conflict. Its interactive design facilitates constructive conflict management that ultimately leads to a better working environment for all.

   
201546

Dement, Polly. River Talk!: Communicating a Watershed Message. Portland, Ore.: River Network, 1998.

A guidebook for individuals or organizations who want to enlist a wider audience to protect and promote watershed-friendly uses of local rivers and waterways. This book features helpful polls and focus groups on national and regional watershed and other environmental issues. Includes real-life examples from a variety of watershed protection groups.

   
201553

How to Tell and Sell Your Story: A Guide to Media for Community Groups and Other Nonprofits, 2nd ed. Community Change Newsletter #18. Washington, D.C.: Center for Community Change, 1999.
Also available on the Web at

http://communitychange.org/shared/publications/downloads/CCCNews18.pdf

The Center for Community Change (CCC) helps to develop the capacity of nonprofits throughout the United States. This special issue of their newsletter features lessons about using media and communication agencies to effectively bring attention to your group's work or issue as well as helpful "how-to" articles on press conferences and press releases.

   
201554

How to Tell and Sell Your Story, Part Two: A Guide Developing Effective Messages and Good Stories About Your Work. Community Change Newsletter #20. Washington, D.C.: Center for Community Change, 1998.
Also available on the Web at http://communitychange.org/shared/publications/downloads/CCCNews20.pdf

This companion volume to the CCC's How to Tell and Sell Your Story is full of practical advice about what makes a good story, how to frame your organization's work and issues, and how to effectively utilize focus groups to measure audience impact.

   
201570

U.S. EPA. Getting in Step: A Guide for Conducting Watershed Outreach Campaigns. Cincinnati, Ohio: National Service Center for Environmental Publications, 2003.
Also available on the Web at www.epa.gov/owow/watershed/outreach/documents/getnstep.pdf

201570 Video

U.S. EPA. Getting in Step: A Video Guide for Conducting Watershed Outreach Campaigns. Videocassette. Washington, D.C.: U.S. Environmental Protection Agency, Office of Water, 2003. 35 min.

Changing citizen behavior through education is not easy, but this guidebook and video provide a specific framework for conducting a successful outreach campaign.  Numerous examples, tips, and recommended resources are included in both.

   
201574

Avner, Marcia. The Lobbying and Advocacy Handbook for Nonprofit Organizations Shaping Public Policy at the State and Local Level. St. Paul, Minn.: Amherst H. Wilder Foundation, 2001.

Written as a guide for organizations interested in becoming involved in lobbying and for those interested in new ways to approach lobbying, this book includes resources, worksheets, and examples for shaping local and state public policy issues.

   
201588

Lukas, Carol A. The Wilder Nonprofit Field Guide to Conducting Community Forums: Engaging Citizens, Mobilizing Communities.  St. Paul, Minn.: A.H. Wilder Foundation, 2003.

Community forums are excellent tools for getting an organization’s message out to the public, building consensus, catalyzing action, and changing policies. This guidebook is a quick-and-easy guide to the information, models, tips, and practices that will help to make a successful forum.

   
201647

Winer, Michael and Karen Ray.  Collaboration Handbook: Creating, Sustaining, and Enjoying the Journey.  St. Paul: Amherst H. Wilder Foundation, 1994.
This is a complete guide to putting together a collaboration that gets results. You'll see how to get a collaboration going, define the results you're after, determine everyone's roles, create an action plan, and evaluate the results. Includes a case study, worksheets, and special sidebars with helpful tips such as what to do at your first meeting.

   
Web Sites
   
CompuMentor
“We're a nonprofit organization specializing in technology assistance for community-based organizations and schools. Through our consulting practice, we offer technology planning, implementation, and support services. CompuMentor is also the home of TechSoup.org, the technology website for the nonprofit sector."
 
Environmental Support Center
“The mission of the Environmental Support Center is to promote the quality of the natural environment, human health, and community sustainability by increasing the organizational effectiveness of local, state, and regional organizations working on environmental issues and for environmental justice. Our Training and Organizational Assistance Program, Leadership and Enhanced Assistance Program and Technology Resources Program help these vital environmental groups become better managed, funded and equipped.”
 
 
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